Reviews

Was up in Fairmont Chateau Whistler and went to the spa. Everything great as usual. Had a wonderful massage with Jamie on my arrival. Today I had a great facial with Stacey. Very professional and you come away feeling great and so relaxed.

I had the best deep tissue massage with Brenda after 3 days of hiking. I left feeling so light and pain-free. Cannot wait to go back and use the spa next time.

I just wanted to tell you that Brenda’s massage was maybe the best in my life, give her the value that she deserves, she’s just great and strong. Thank you, Carla

Hi! Yesterday I had Katie, she came in for a manicure and was the group coordinator for the large group we had in over the weekend. Katie said that everyone that chose the spa as their activity was raving about their treatments! She also mentioned that Lisa Scott was amazing to work with and wanted to say a big thank you. Cheers, Serena

I just want to thank Vida for the amazing experience. I am an avid traveler and can say with confidence that everything I experienced was top notch. From the greeting I received, to the deep tissue massage, to the cleanliness of the environment. Will definitely visit again and recommend to anyone.

I love going to this spa for massages and facials. This spa is not only the cleanest but the staff are wonderful and caring. Best facials I’ve ever had and I’ve had in Asia and Mexico at high end hotel spas and for the price it’s very comparable to other spas in downtown Vancouver. They use the best products and I’ve never had an issue with a reaction but everyone skin is different. You can’t compare with the states where their dollar is stronger. The massages and steam room is great too. And I’m not alone all my guests come back with great reviews as well.

I had a lovely, relaxing, friendly experience at Vida this afternoon. All the staff were wonderful. My massage was perfect! I indulged in a steam before leaving, it was fabulous!

This Spa is amazing. They have a really nice lounge to hangout after the service. The service from the front desk is very friendly and efficient.

I got a facial with Natsuko and she was amazing. This is the best facial I had. She compliments the facial with a massage (a real one) on your face, scalp, neck and shoulders. She is very knowledgeable about skin. I enjoyed my facial very much and my skin looks amazing.

One of the best spa’s in the city with the most hospitable staff and incredible guest services. I would highly recommend. My personal experience was one which could have gone a very different direction, but given their care and expertise they turned it around completely. I was scheduled for an appointment over the busy holiday season. Sadly, there was a miscommunication and the dates that were confirmed didn’t sync up. Needless to say, they went above and beyond to rectify the situation and I left feeling more revived and well cared for than I even anticipated. Thank you for such amazing service and wonderful staff:) Looking forward to a return visit very soon.

All I have to say: Ashley and Mirka are miracle workers for massages. Incredible hands which will work out the hardest knots. The spa is super chill, and I also had a facial here once which was very good. Kudos to Vida for employing such excellent, highly trained staff.

I had a facial at the Sutton Place location on Saturday March 11th, 2017 and I have to say that the experience was beyond amazing and more than I could have hoped for. I received the 90min hydration facial, and it’s true, once you have a 90min treatment you will NEVER go back to a 60min service. The atmosphere is incredibly relaxing and the front desk staff of the spa are so friendly and warm. It is a nice change going into the tranquil feel of the spa coming from the busy atmosphere outside and within the hotel.

My husband and I decided to go to the “Vida Spa at the Sutton Place Hotel” downtown Vancouver for a Couples Massage and it was super great! I’ve had several massages over the years at a number of different spas and I must say this one was terrific! First Rate! The lovely Swedish massages that we were both given were terrific! The staff were very friendly, the pressure for the massages were great… not too soft and not too firm, the room was even a perfect temperature and it was super when they put lots of heating pads on you to keep you warm. The spa was very clean and new, as they have recently remodeled. We had a lovely cup of tea and lemon water before and after. They even have a special cup of nuts and granny smith apples while you relax before and after your massage. The fireplace was super, especially because it was a cold day, and so was the pool and hot tub that we enjoyed before getting our massage. It was a very personal and comfortable experience for both of us!

Oh my goodness, we had a great time! Despite COVID-19, we saw no other guests and it was easy to ensure social distancing and still relax in a quiet and peaceful environment. I had Haruka take care of me and she was fantastic, so sweet and kind, allowed me to relax but also had a nice chat with her. Very personable and skilled at her work. Love my nails and I feel so relaxed!! I’d definitely be back and ask for Haruka again!!

Spent the morning at Vida Spa and had the best time. I had a wonderful 60 minute therapeutic massage and they were great at accommodating our group. Access to the outdoor pool at the Westin Bayshore is another huge bonus vs. other similar spas.

Tried Vida Spa when I moved to the neighborhood. As I’m aging I am looking to look and feel my best so I came for a facial, manicure and pedicure. I was very impressed with the atmosphere of the spa. The woman who did my facial was very knowledgeable in aging skin and made personal suggestions for me which I appreciated. Worth the money.

Wonderful service & staff. My manicurist Catherine was genuinely friendly and we had a really nice conversation. Went with her suggestion for a long lasting polish and ONE WEEK later– they are STILL perfect. Seriously– gel quality but with regular polish. WOW! My ayurvedic massage was great (be advised there is a LOT of oil). I can’t wait to come back to Vancouver and visit this spa. Thank you so much!

Best massage I’ve ever gotten! She got all the knots out and I was really impressed with the amount of pressure she used. It wasn’t too soft, just right. This has always been my issue with getting massages. That being said I think I have found my place to go for massages.

My favourite spot! I have never had a bad experience. It is like no Spa I have ever been! Great service, awesome massage, comfortable space, professional.

As a regular massage patient I can say that the therapists at Vida are some of the best in the City. Excellent facilities that are always clean and well-maintained. Ask for Sini if he is available.

I recently visited Vida Spa, Westin Bayshore location and had an amazing time. From the time I walked into the spa I was greeted warmly by the friendly staff. The change room was well equipped with everything needed and more! Very clean, calm & relaxing environment. There was a lounge that you can relax in prior to and post treatment that was very calming, it also had a variety of snacks and Vida Spa’s signature tea that was nothing but delicious! I had a hydrating facial that left my skin feeling phenomenal. Overall my experience was amazing, anyone looking for some pampering and time to unwind Vida Spa is the way to go!

Peaceful facility. Great reception staff. Very good massage therapist… I could become a regular.

It was cold and the Westin pool was outdoors, a [regular] customer walked in after me and called down the hall for the receptionist. And here starts my relaxation adventure. Being that I work in many stressful situations the start of my experience was still more relaxing than most. I parked three blocks away in the west end 2hour parking, I do not pay for parking. And had a lovely drizzly walk. Strolling down the hall to the women’s change room there was a nice shower and sauna for personal comfort during your visit. But the special touch was they had a vanity station with hair products and hair straightener. My RMT was amazing. She had the perfect touch for what my muscles needed and she had a great sense of humor in the understanding that for newbs this experienced can be a little nerve bending. She was able to relax my mind as well as my muscles and I came out feeling the most relaxed I have ever had in my life. I will definitely go back and see the same RMT again.